Privacy Policy
Moterra (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or use our services.
Last updated: 01/09/2025
1. Information We Collect
We may collect the following types of information:
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Personal information: Name, email address, phone number, and company details when you contact us, sign up, or request a demo.
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Usage data: Information about how you interact with our website, such as pages visited, browser type, IP address, and device information.
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Cookies and tracking: We use cookies and similar technologies to improve site performance, understand usage, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Respond to inquiries and requests
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Send important updates, product news, or marketing communications (with opt-out options)
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Ensure website security and prevent fraud
3. Data Security
Your data security is our priority.
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All information is stored on AWS cloud infrastructure or secure private clouds.
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We regularly review our security practices to meet enterprise compliance standards (including ISO 27001 and GDPR readiness).
4. Data Sharing
We do not sell your personal information. We may share limited data with:
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Trusted third-party providers that help us operate our services (e.g., hosting, analytics, email systems)
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Authorities if required by law or to protect our rights and security
All third-party providers are contractually bound to protect your information.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your information
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Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
7. International Data Transfers
If you access our services from outside the UK, note that your information may be transferred and stored securely in regions where we or our service providers operate.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the latest version.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- [email protected]
- Flat 9 Hayworth House, Todd Close, Borehamwood, England, WD6 1AB